Medical Office Associate I
Primary location: Bridgewater,NJ
Schedule: Per Diem
Type: Phy.Relations and PracticeMgmt
Shift: M-F
Job ID: 7361
Accountabilities:
- Phone Coverage: Answer, handle, phone calls in a timely and efficient manner. Utilize appropriate telephone etiquette.
- Scheduling: Using general scheduling guidelines appropriately schedule patient appointments selecting appropriate visit type/length of visit. May be required to schedule meetings for physicians.
- Registration: Greets patient promptly upon arrival to practice. Accurately collects and documents time-of-service payments. Verifies/collects: demographics, emergency contact information, and insurance information. Correctly registers patients in system, including registration paperwork.
- EMR: Accurately enters information into EMR. Uses EMR for prescriptions, phone notes, referrals, outreach, check-out, etc.
- Communication: Excellent interpersonal and verbal communication skills; knowledge of how to assist patients in a timely manner with concerns and/or complaints
Education:
- HS Diploma or GED required
Qualifications/Requirements:
Prior administrative experience in a physician practice, working knowledge of computers, medical terminology, insurance, and Electronic Medical Records (EMR) strongly preferred
Demonstrated interpersonal, written and verbal communication skills essential
Bachelor’s Degree preferred
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